Privacy Policy
How we collect, use, and protect your information
Last Updated: April 9, 2026
1. Introduction
Thai Massage Sothon ("we," "us," or "our") is committed to protecting the privacy of our customers and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.thaimassagesothon.com, use our booking services, or communicate with us via phone, email, or text message.
Business: Thai Massage Sothon
Address: 1805 N 91st Ave, Suite #104, Phoenix, AZ 85037
Phone: 602-369-9780
Email: thaimassagesothon@gmail.com
2. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, and other contact details you provide when booking appointments or contacting us.
- Booking Information: Service preferences, appointment dates and times, and special requests or notes.
- Payment Information: Credit/debit card information processed securely through our third-party payment processor (Stripe). We do not store your full card details.
- Website Usage Data: IP address, browser type, pages visited, and other analytics data collected through cookies and Google Analytics.
- Communications: Records of emails, phone calls, and text messages exchanged with our business.
3. How We Use Your Information
We use the information we collect to:
- Process and manage your appointment bookings
- Send appointment confirmations, reminders, and follow-ups
- Communicate with you about our services, promotions, and special offers
- Process payments securely
- Improve our website and services
- Comply with legal obligations
4. SMS/Text Messaging Policy
By providing your mobile phone number and opting in to receive text messages from Thai Massage Sothon, you consent to receive the following types of messages:
- Appointment confirmations — confirming your booked sessions
- Appointment reminders — reminding you of upcoming appointments
- Booking updates — schedule changes, cancellations, or rescheduling
- Promotional messages — special offers, discounts, and seasonal promotions
- Business updates — holiday hours, new services, and important announcements
Message Frequency: You may receive approximately 2–8 text messages per month, depending on your appointment activity and promotional campaigns.
Message and data rates may apply. Your carrier's standard messaging and data rates apply to all text messages sent and received.
Opt-Out: You may opt out of receiving text messages at any time by replying STOP to 602-369-9780. After opting out, you will receive a final confirmation message and no further texts will be sent.
Help: For assistance with text messaging, reply HELP to 602-369-9780, or contact us at thaimassagesothon@gmail.com or call 602-369-9780.
Consent is NOT required as a condition of purchasing any goods or services. You may book appointments by phone or in person without opting in to text messages.
5. Cookies and Tracking
Our website uses cookies and similar tracking technologies, including Google Analytics (G-X4LZBJHCT6), to understand how visitors use our site and to improve your browsing experience. You can control cookie settings through your browser preferences.
6. Third-Party Services
We use the following third-party services that may collect your information in accordance with their own privacy policies:
- SenseBS — Online booking and business management platform
- Stripe — Secure payment processing
- Google Analytics — Website analytics and traffic analysis
- Vercel — Website hosting
7. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
8. Your Rights
You have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of marketing communications at any time
To exercise any of these rights, please contact us at thaimassagesothon@gmail.com or call 602-369-9780.
9. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. Your continued use of our website and services after any changes constitutes acceptance of the updated policy.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us:
Thai Massage Sothon
1805 N 91st Ave, Suite #104, Phoenix, AZ 85037
Phone: 602-369-9780
Email: thaimassagesothon@gmail.com